Our approach to recruitment is straightforward. We tailor our services in response to client and candidate needs, new legislation, changes in the economy and shifting requirements within the recruitment profession. Essential Choice is committed to providing recruitment solutions that surpass the expectations of our clients and candidates. We are dedicated to delivering customer service excellence at all times.

Offering a fast, efficient and professional service, the fully trained recruitment consultants at Essential Choice are all experts in their fields. By operating in a unique team structure, our clients and candidates can benefit from the input and resources of an entire team of consultants. This ensures that there is always someone available who is aware of your needs, knows what stage you are at in the recruitment process and can provide you with the information, feedback or advice that you require. Our teams are dedicated to providing creative business and recruitment solutions developed in partnership with you. Our attention to detail of course extends to our service provision when we are finding you a job.

Despite the fact that many of our candidates repeatedly return to Essential Choice when they are seeking new roles, we also use additional methods to source candidates. Our strategies are diverse and ensure we have candidates to meet your every need. From website advertising, targeted mail shots to events sponsorships, our candidate sourcing techniques are evaluated on a regular basis. At Essential Choice, we also adhere to thorough candidate screening processes to ensure that the candidates we present to clients are technically able, fully referenced and have relevant Right to Work documentation.

Customer service excellence
Our recruitment service is effective and offers value for money. Customer service excellence is a top priority in terms of how we work with both clients and candidates.

Whilst the quality of staff provided is the key benchmark for a good recruitment consultancy, we aim to ensure that our service is completely tailored to your requirements. Consequently, we actively encourage the use of service level agreements. A service level agreement defines the obligations of all parties during the recruitment process: clients, Essential Choice and candidates. These will usually detail expectations regarding timescales, specific processes and our adherence to legal and moral standards.

If you would like further information on service level agreements, please contact your local office.

As recruitment specialists, we are aware that staffing issues and workload circumstances may change from week to week. It is our responsibility to ensure that the quality of our candidates is measured on the first day of an assignment, whether it is a permanent or temporary placement. We have implemented a quality assurance programme which is customised to the assignment and the client's requirements.

We actively seek your feedback and comments on our customer service provision. Please contact your local office if you would like to discuss our customer service.

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Our recruitment consultants
All of the consultants at Essential Choice receive regular training and must pass in-depth training courses on all aspects of recruitment. Continual briefings are given on new legislation and sector developments and each consultant has regular appraisals during which feedback from candidates and clients is discussed.

The unique structure at Essential Choice allows clients and candidates to benefit from the input and resources of an entire team. Essential Choice's philosophy of team commission ensures no candidate is precluded from your opportunity. Consultants work together to guarantee a level and style of service that suits your individual career or business needs. You will, however, also benefit from an account manager who will act as your main point of contact and will work with you to develop service levels and processes whilst being supported by the team structure.

Our low staff turnover provides a continuity of service rarely found in the recruitment industry.

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Finding you a job
As a professional, making your next strategic career move is often not as simple as entering your details onto a job board. Our approach will make the difference between finding the job you might take and the job you actually want.

We are committed to finding a job that not only suits your skills but also is a role you will enjoy. To ensure that this is possible, it is vital that we understand your experience and requirements so that we can make the entire process as straightforward as possible.

When you register with Essential Choice, our fully integrated recruitment software allows us to match your details with up to the minute opportunities. In addition to this, one of our consultants will:

Request a copy of your up to date CV if you have not supplied us with one at the outset.

Interview you thoroughly - in person or over the telephone, to identify how you wish to continue with your career and how we can facilitate the job search.

Discuss organisations that you would like us to approach on your behalf and advise you of opportunities that you may not previously have considered. Our consultants will advise you on specific options, interview techniques and presentation.

Provide you with up to date information on your market value.

Introduce your details to the clients you are interested in, having presented your CV in our own attractive format.

Provide you with full details of the clients and any specific positions they are recruiting for. We recognise the importance of providing all candidates with full briefing notes on roles and organisations and provide information including client corporate material, recent news articles and relevant features.

Arrange convenient interview times and dates and give feedback throughout the process.

Negotiate a competitive rate or remuneration package on your behalf.

Deal with all pay related queries for temporary assignments with weekly payments made directly to your bank account.

Offer impartial specialist market knowledge and advice throughout your job search.

Act as an informed third party throughout the entire recruitment process and will continue to offer advice and support throughout your assignments.

We also provide a number of candidate guides, offering guidance and advice to job seekers. Not only this, but candidates can also benefit from the market expertise of our consultants to gain an understanding of how the economy, changes within industries and the job market as a whole can impact on your job search.

Our service is free of charge to candidates. Whether or not we are successful in finding you a new job, you will benefit from our professional service.

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Candidate sourcing
Our candidate resourcing strategies are continuously evaluated to ensure the highest calibre of candidate are always available. Here are some examples of the methods we use to ensure we have candidates to meet your every need:

Advertising
Essential Choice has an ongoing presence in European, national, regional and specialist trade publications. A wide range of websites are used and we advertise on our corporate website, industry specific and generic internet job boards. Essential Choice also makes use of a web posting service to enable jobs to be posted to targeted sites, quickly and easily.

Mail shots
Our consultants regularly carry out targeted candidate mail shots using our database and approved institute mailing lists to ensure that we are able to source appropriate candidates.

Recommendations from, and long term relationships with, existing candidates
A healthy percentage of our candidates are exclusively registered with us and the long-term relationships that have been developed over time ensure re-registration - in particular for our temporary candidates. This means that we have a pool of reliable candidates and over 40% of placed candidates approach us on the recommendation of candidates currently working through Essential Choice.

Events
We source specialist candidates through the sponsorship of seminars, conferences and special events. We also have a regular presence at graduate career fairs and industry specific forums.

Database
At Essential Choice, recruiting is an on-going process. Our nationwide, on-line computer database is comprised of over 60,000 skilled professionals, enabling the staff at Essential Choice to swiftly provide a broad range of candidates to address your specific staffing needs.

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Candidate screening
Essential Choice offers several levels of background and reference checks on all candidates and we adapt our processes to meet the needs of our clients. From the early stages of pre-screening, we are determined to find you the right candidates.

In-depth interviews
Essential Choice thoroughly screens candidates by phone before an interview is scheduled. During a face to face interview we conduct a detailed review of all the candidate's skills and experience including an assessment of career goals and aspirations - both long and short term.

Candidate registration forms
A signed declaration detailing information on education, professional qualifications, entitlement to work, disciplinary record, credit history & salary details.

Testing
We have the appropriate facilities to test candidates for numeracy, literacy and IT skills and are licensed to carry out certain behavioural assessments.

Qualifications
All professional qualifications are verified with the relevant body.

Referencing
Verbal references are taken and a minimum of 2 written references retained on file for all temporary candidates prior to placement with you.

Right to work
All documentation is checked and copies taken and retained. CVs are marked with details of visa type.

Credit and criminal background checks
We will perform credit and criminal background checks on candidates at your request. Essential Choice follows the requirements of the Consumer Credit Reporting Reform Act of 1996 and its amendments to the Fair Credit Reporting Act.

Drug & alcohol screening
We offer a comprehensive substance abuse screening at a competitive rate. Based on your needs, we can provide both 5-panel and 10-panel screens.

Diversity monitoring
All of our recruitment consultants are trained in equal opportunity legislation ensuring we not only comply with legislation but understand it as well. The results of our diversity monitoring are available on request.

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